This topic provides the guidelines for Brokers, Traders, Administrators, and support staff to install and run CME Direct™.
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- Microsoft Windows 10 (or more recent)
- Microsoft Edge, Google Chrome, or Firefox
- Microsoft .NET 4.7.2 or higher Framework - free download available
- Client Download - https://cmedirect.cmegroup.com
- Microsoft Edge WebView2 - https://developer.microsoft.com/en-us/microsoft-edge/webview2/?form=MA13LH
Connectivity Options
Use one of the following connectivity options:
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In a Disaster Recovery situation, CME Group will manage failover to back-up IPs and Port. |
To configure connection details, complete the following:
- From the CME Direct login screen, select Settings.
- From the Environment drop-down, select CMEDirectLeasedLine, then OK.
Connection Test
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From the Login window, select Settings. The Connection Settings window displays.
- To test connections, select Test Connection.
If all connections are correct, a green tick displays. If the test fails to connect, a red cross displays.
If you are having issues, select Copy Log to Clipboard, then paste the log into an email that you can send to the CME Direct support team.
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Install the CME Direct desktop client by going to https://cmedirect.cmegroup.com. This link launches the install process and downloads the CME Direct client application onto the local PC.
The following warning displays:
Select Install.
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The following login window appears.
Enter your CME Group Login ID and Password, then select Login to launch the CME Direct application.
For more information about managing CME Group Login IDs, see the CME Group Login User Help System.
Troubleshooting
Please complete the following procedures if you experience any issues with CME Direct.
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If you continue to experience connection issues, contact the CME Global Command Center.
Client Logs
The CME Direct Trading client and Excel logs are located on the user's machine at the following location:
C:\Users\username\AppData\Local\CMEGroup\CMEDirect\Prod2
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