This topic provides the guidelines for Brokers, Traders, Administrators, and support staff to install and run CME Direct™.
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- Microsoft Windows 10 (or more recent)
- Microsoft Edge, Google Chrome, or Firefox
- Microsoft .NET 4.7.2 or higher Framework - free download available
- Client Download - https://cmedirect.cmegroup.com
- Microsoft Edge WebView2 - https://developer.microsoft.com/en-us/microsoft-edge/webview2/?form=MA13LH
Connectivity Options
Use one of the following connectivity options:
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Install the CME Direct desktop client by going to https://cmedirect.cmegroup.com. This link launches the install process and downloads the CME Direct client application onto the local PC.
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The following login window appears.
Enter your CME Group Login ID and Password, then select Login to launch the CME Direct application.
For more information about managing CME Group Login IDs, see the CME Group Login User Help System.
Troubleshooting
Please complete the following procedures if you experience any issues with CME Direct.
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If you continue to experience connection issues, contact the CME Global Command Center.
Client Logs
The CME Direct Trading client and Excel logs are located on the user's machine at the following location:
C:\Users\username\AppData\Local\CMEGroup\CMEDirect\Prod2
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