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This topic provides the guidelines for Brokers, Traders, Administrators, and support staff to install and run CME Direct™.

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Connectivity Options

Use one of the following connectivity options:

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Install the CME Direct desktop client by going to https://cmedirect.cmegroup.com. This link launches the install process and downloads the CME Direct client application onto the local PC. 

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The following login window appears.

Enter your CME Group Login ID and Password, then select Login to launch the CME Direct application.

For more information about managing CME Group Login IDs, see the CME Group Login User Help System.

Troubleshooting

Please complete the following procedures if you experience any issues with CME Direct.

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If you continue to experience connection issues, contact the CME Global Command Center.

Client Logs

The CME Direct Trading client and Excel logs are located on the user's machine at the following location:
C:\Users\username\AppData\Local\CMEGroup\CMEDirect\Prod2 

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