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Important: Co-Location customers are responsible for their own DR strategy. Co-Location customers must have disaster recovery procedures in place to continue business accordingly. |
CME Group identifies three scenarios that would initiate DR procedures for the Co-Location facility:
Co-Location Services available / CME Globex unavailable
Co-Location Services unavailable / CME Globex available
Co-Location Services unavailable / CME Globex unavailable (entire facility unavailable)
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CME Group Certification and New Release environments are unavailable if a DR event occurs. |
Co-Location Outage Event Notification
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If the CME Globex Production environment fails, CME Globex DR event notifications are communicated by the GCC. DR Notifications are sent to registered contacts and non-registered contacts who are enrolled in GCC Notifications.
To become a registered contact, your Clearing Firm will have to register you for FirmSoft access. A CME Group Login ID and token are required.
IfIf you do not have a CME Group Login ID, please register.
Non-registered contacts can enroll in GCC Notifications by sending their name, e-mail address, and firm to the Global Command Center. Messages are sent via email, SMS text, mobile and land line phones.
CME Group Data Center Environments
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The Production facility houses CME Globex Production and Co-Location services. The following table details each of the three scenarios for which the Co-Location customer must be prepared.
Disaster Scenario | Availability | Description | CME Responsibility | Customer Responsibility |
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Scenario 1 |
| Co-Location Services are operable, but CME Globex Production is inoperable. | CME initiates CME Globex DR procedures. | G-link is available in this scenario---customer routing is enabled by CME to the CME Globex DR Datacenter. |
Scenario 2 |
| Customer has lost connectivity to CME Globex Production within Co-Location facility. | N/A | Customer initiates their internal DR strategy. |
Scenario 3 |
| Site failure; Co-Location Services and CME Globex Production are inoperable. | CME initiates CME Globex DR procedures. | Customer initiates their internal DR strategy AND connects to Backup CME Globex Data Center. |
Connectivity Options
For complete details on connectivity options and DR testing scenarios, please refer to: Disaster Recovery Scenarios.