This topic includes contact information for many of the teams that support services described within the Client Systems Wiki site.
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Certification Support for Electronic Trading (CSET)
Phone: 1 312 930 2322 (US)
Phone: 44 20 3379 3803 (London)
Phone: 65 6593 5593 (Asia)
Email: cset@cmegroup.com
Clearing Services
Phone: 1 312 207 2525 (US)
Phone: 44 20 3379 3198 (Europe)
Phone: 65 6593 5591 (Asia)
Email: ccs@cmegroup.com
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Production and Onboarding Support for Margin Services and CME CORE
Phone: 1 312 580 5353
Email: posttradeservices@cmegroup.com
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Phone: 1 312 207 2594
Email: chfin@cmegroup.com
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CME STP Onboarding and General Information
Phone: 1 212 299 2361 (US)
Phone: 44 20 3379 3797 (Europe)
Phone: 65 6593 5582 (Asia)
Email: STP@cmegroup.com
CME DataMine Support
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Global Account Management (GAM)
Email: gam@cmegroup.com
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Global Command Center (GCC)
Production Support for CME Globex, CME ClearPort, CME Direct, BrokerTec, and EBS Markets
Phone: 1 800 438 8616 (US)
Phone: 44 20 7623 4747 (Europe)
Phone: 65 6532 5010 (Asia)
Email: gcc@cmegroup.com
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Enterprise Application & System Entitlements (EASE)
Application Entitlements, CME Group Login, User Security
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