CME DataMine Support
CME Group provides a number of customer service teams to assist Datamine users.
Contents
Information by Dataset
Contact Support
For all customer support inquieries related to CME Datamine production issues please contact the Global Command Center (GCC).
Contact Details | Hours (Central Time) |
---|---|
Email: Global Command Center (GCC) United States: +1 800 438 8616 Eurote: +44 20 7623 4747 Asia: +65 6532 5010 | Sun 14:00 - Fri 16:30 |
For all customer support inquiries related to the CME Datamine API or 24/7 Bitcoin Market Data Access please contact our API Certification and Development Team (CSET)
Contact Details | Hours (Central Time) |
---|---|
Email: CSET - CME Globex United States: +1 312 930 2322 Europe: +44 20 3379 3803 Asia: +65 6593 5593 | Sun 16:00 - Fri 16:30 |
For all customer support inquiries related to CME Log In or API IDs, please contact Enterprise Application & Systems Entitlements (EASE)
Contact Details | Hours (Central Time) |
---|---|
Email: EASE United States: +1 312 456 1560 Europe: +011 44 203 379 3802 Asia: +011 65 6593 5536 | Sun 17:00 - Fri 17:00 |
For all customer inquiries related to CME Datamine Sales please contact the CME Data Sales Team: CMEDataSales@cmegroup.com
Inquiries
CME Group strives to offer leading historical data and market data services to customers. Please let us know if there are additional data, features, services or resources you would like to see from us. Your feedback is much appreciated.
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