CME STP BaCE Error Codes
Error Code | Description | Recommendation |
---|---|---|
-3 | This indicates password or account errors. | Generate an alert, pause the service, and inspect your credentials. |
-10 | This indicates that the submitted XML document has an unknown format. | Generate an alert. Do not retry the transaction, which is problematic and must be corrected. |
-12 | This indicates an error in the request due to invalid XML. This may be caused by one of the following, as indicated in the error message:
| Generate an alert. Do not retry the transaction, which is problematic and must be corrected. |
-17 | This indicates an error in the request for one of the following reasons, as indicated in the error message:
| Generate an alert. Do not retry the transaction, which is problematic and must be corrected. |
-26 | This indicates an expired password. | Generate an alert, pause the service, and inspect your credentials. Use the changePassword API method to change your password. You can resubmit after changing your password. |
-100 | This general service error often indicates connection timeouts or other system issues not captured by other error codes. | Generate an alert, but keep retrying the transaction. The CME STP BaCE API service may be unavailable some nights and weekends for regular maintenance. Please consider this in your alerting mechanism. |
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